Customer engagement is the #1 benefit of social media marketing, according to companies worldwide. The second most popular benefit is its low cost nature. Source: WSI Social Media Readiness Research Study, January 2010
Does your company have a social media strategy?
To help your company get started with social media, WSI Internet franchise has created a Social Media Strategy Kit, which is a 60+ page document that contains best practices, checklists, templates, tools and resources so your company can:
It is vital that your company stay up-to-speed with today’s evolving digital media technologies. This way, you can monitor what customers are saying about your brand online, but more importantly, leverage these new media tools to create and foster positive conversations around your brand.